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OUR COMMITMENT TO PRIVACY
Issara (“we”) values its customers and respects your privacy. This Privacy Policy (“Policy”) serves to ensure maximum security and peace of mind to our customers during their association with Issara. This Policy describes the personal information we may collect from you, the purposes for which we collect it, how we use it and when we may share it with third parties. It also describes the choices you can make about how we collect, use and disclose your information. We will not collect, use or disclose your personal information other than in compliance with this Policy.

By using this website, you agree to the terms and conditions of Issara’s Policy. We will update this privacy policy from time to time, primarily to incorporate the needs of our customers and partners. The revised policy is in effect as soon as it is live on the website.

Collection and Usage of Private Information
We may request the following customer information:

  • Contact information: Name, email, phone number and shipping address.
  • Billing information: Credit card information and billing details.

We use this information to provide an excellent customer experience which may include prompt order fulfilment, dispute resolution, and communication with you regarding your order and any queries.

Information Dissemination
We treat all private information with care and only share it with relevant parties as necessary to fulfil our obligations to you.

We may disclose customer information to the relevant parties to:

  • Facilitate a high level of customer service including shipping and post-purchase care.
  • Detect and prevent fraud, identity theft, and other illegal acts
  • Government and Law officials to comply with legal proceedings, mandated information requests or subpoena

Security
Customer confidentiality is of utmost importance to us. We follow internationally accepted information security standards to secure the information you share with us. Our site, shopping cart and payment methods are secured using Secure Socket Layer (“SSL”). This cryptographic protocol helps protect your private information from hackers and ensures fast, secure transactions.

Cookies
We may use “cookies” to track your preferences and activities on this website. Cookies are small data files transferred to your computer’s hard-drive; they keep a record of your preferences thereby making your subsequent visits to the site more efficient. Cookies may store a variety of information, including the number of times that you access a site, registration information and the number of times that you view a particular page or other item on the site. The use of cookies is a common practice adopted by most major sites to better serve their clients. Most browsers are designed to accept cookies, but they can be easily modified to block cookies; see your browser’s help files for details on how to block cookies, how to know when you have received cookies and how to disable cookies completely. You should note, however, that without cookies, some of the website’s functions will not be available, and the user will lose some of the benefits of the site.

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